Creating a Safe Environment by Liz Saunders

On Friday I wrote about a nasty experience during Jaden’s swimming lesson.  At the time, I was told I needed to speak to the Crescent Town Club’s General Manager, A.N.   Today, since I had to go to Olivia’s and feed feline horribilous, I thought “I’ll kill two birds with one stone and see if A.N. is in the office”.

On arrival at the pool office, I ran into Ken who had been my witness and instrumental in calming the situation down on Friday.  He took me into A.N.’s office and we had a meeting.  Both A.N. and Ken agreed that the other woman’s behaviour was outrageous and they will be happy to help the police in figuring out who she is.  They have a zero tolerance policy in place which they want to enforce as well, so they have every interest in finding her too.  They had a really good picture of her from their security system and I confirmed that it was the woman in question.  Apparently it shouldn’t be long before she’s identified.

We then discussed possible solutions to dealing with the issue of getting Jaden in and out of his swimming lessons…which I’m pleased to say can now continue.   I think that they were very pleased that I was not trying to ramrod what I wanted through, but was willing to work with them and be as reasonable as possible.  They clearly understand that this is an issue and that it’s an issue that will continue to grow, rather than diminish.

Published by J. Liz Saunders

With over 30 years of experience, J. Liz Saunders delivers exceptional office and sales support to a wide range of businesses. More importantly, she does so with creativity. Her ‘can do’, ‘can solve’, ‘can source’ attitude results in the most efficient and effective completion of her clients’ requirements every time. Upon first meeting, Liz’ her most notable quality is her energy. When preparing for and running the Toronto marathon in 2004, Liz channelled this energy with discipline and determination. She uses those same qualities when organizing her many clients and delivering high quality support services in a timely manner. As a virtual assistant, Liz cold calls and generates leads for sales people; researches sites for meetings; schedules appointments and provides client support; offers transcription services, manages broadcast emails, arranges printing, handles basic bookkeeping; writes correspondence, proposals, quotes and invoices for clients; and acts as a call centre taking registrations for seminars. Liz is a certified Virtual Assistant with extensive experience in Microsoft Office. She has a BA from the University of Toronto and studied Fundraising Management at Ryerson University. She has experience in legal services, construction, insurance, real estate and facilities management. Liz builds her business based on trust, quality and a commitment to exceptional results.

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