Has it really been that long?

You know it’s been too long between blogs when you have to look up your password. Where has the time gone?  Let’s see, last blog, November 6th from Florida.  So, since then we’ve had the drama that is always December, New Years, my birthday and now we’re approaching the doldrums of February. Perhaps time toContinue reading “Has it really been that long?”

Happy Anniversary to me! 10 years in business today.

Wow, where has the last 10 years gone?  It seems like only yesterday that I walked through the doors of the Toronto Business Development Centre to apply for the Self Employment Assistance Program.  We were told to turn our phones off but Siobhan was expecting to give birth to Jaden any second so I refusedContinue reading “Happy Anniversary to me! 10 years in business today.”

Customer Service par Excellence!

Some time ago, I blogged about an example of customer service that stood above the crowd:  when Jennifer of Oust-A-Mouse offered me a second unit, “on loan”, to help battle my cottage mouse problem.  Well, I am extremely happy to report that I have not seen any evidence of mice…no actual critters, no tell taleContinue reading “Customer Service par Excellence!”

Creating a Safe Environment by Liz Saunders

On Friday I wrote about a nasty experience during Jaden’s swimming lesson.  At the time, I was told I needed to speak to the Crescent Town Club’s General Manager, A.N.   Today, since I had to go to Olivia’s and feed feline horribilous, I thought “I’ll kill two birds with one stone and see if A.N.Continue reading “Creating a Safe Environment by Liz Saunders”

No Pictures Allowed! by Liz Saunders

Have you ever taken a picture in a grocery store so that you could remember something, possibly research it, or in my case call a friend and say “what the heck is this and how do you cook it?”? I’ve done it lots of times.  I used to drive my friend Bruce buggy because IContinue reading “No Pictures Allowed! by Liz Saunders”

Oust-A-Mouse Bait House Exemplifies Exceptional Customer Service by Liz Saunders

Back in the fall, our friends, Wendie and Hugh, came down to Toronto and we went to the Cottage Life Show.   While we were wandering around, I saw a booth displaying various types of insulation and I stopped to chat.  One of my questions was:  is your insulation mouse proof?  The response:  Are you kidding?  Nothing’sContinue reading “Oust-A-Mouse Bait House Exemplifies Exceptional Customer Service by Liz Saunders”

I’ve been instructed to be creative!

Where has the month gone?  I can’t believe I actually managed to type a blog back on January 5th, what with my hand still being really sore from surgery but I guess being pissed off helped.  Thanks to Witchy and some homeopathic remedies, I’m healing well and will be back into the blogging chair soon.Continue reading “I’ve been instructed to be creative!”

ACANAC…Don’t trust them and don’t sign up with them! by Liz Saunders

We moved to our condo a year and a half ago.  At that time, I took the opportunity to switch from Rogers (who I had always hated dealing with) to Distributel DSL.  Turned out that Distributel was no better (ISP-wise) but they were nicer to deal with.  So in October, out of desperation to get myContinue reading “ACANAC…Don’t trust them and don’t sign up with them! by Liz Saunders”

Getting on with life! by Liz Saunders

I can’t believe two weeks have passed since my last blog. During the cruise, when I was in so much pain from my arthritis, I promised myself that when I returned I would get on the phone to my hand and foot surgeon and make appointments.  Well, I like to keep my promises to myselfContinue reading “Getting on with life! by Liz Saunders”

It all boils down to customer service! by Liz Saunders

The trip is over.  I type this sitting on the floor of the plane because we’ve got the best leg room ever  right beside the emergency exit.  But I’ve never seen this much leg room, it’s awesome.  One of the best things of this trip. The ship was quite impressive compared to the tug boatContinue reading “It all boils down to customer service! by Liz Saunders”