Tag Archives: RLS

Is it Florida or is it Rhus Tox?

Here I sit in the Sunshine State, which is finally sunny after two very cloudy and windy days, and I realize that my scalp doesn’t hurt as much as it has in the past.

Hmmm…I took my first dose of Rhus tox (poison ivy) a week ago Monday and my second dose last night (sorry, Witchy Woman Mach II, I fell asleep Monday night before taking my second dose) and was way too busy getting ready to go away to pay any attention to how my head felt.  But after 5 days in Florida, I think it feels better.  But why?  Rhus tox?  Vacation?  Florida sun, I mean wind?

Guess I won’t know for sure until I get home.

It sort of makes sense in a weird, homeopathic kind of way that something that makes you itchy after full contact (poison ivy), could be used to deal with itch in a very low homeopathic dose.  After all, I take a copper derivative (copper can cause convulsions) to deal with my restless leg syndrome.

So, while I floss my ulna nerve, stretch and pull my toes, I will also hope that the Rhus tox really is the answer.

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It all boils down to customer service! by Liz Saunders

Yes, sitting on the floor of the plane between seats!

The trip is over.  I type this sitting on the floor of the plane because we’ve got the best leg room ever  right beside the emergency exit.  But I’ve never seen this much leg room, it’s awesome.  One of the best things of this trip.

The ship was quite impressive compared to the tug boat from 6 years ago, although as previously posted, I did run into an issue almost immediately.

Met and saw a number of interesting people… both on and off the boat.  Jamaica in particular was an experience.  The country is so poor that they natives are very aggressive with tourists.  It’s too bad because it really detracts from the experience.  And since tourism is one of their major industries, it leaves both a bad and sad taste in the mouth.

Imagine, as the voice of a number of companies, if I was rude, pushy and difficult because I was desperate.  People would not call back.  Have you ever had an experience with a debt collector or know what debt collectors’ reputations are all about?  Same idea.  You will pay…you will buy…you will take my illegal taxi on a trip you don’t want to take.

At The Virtual Alternative we pride ourselves on polite and appropriate customer service/representation of your business.   If you think of tourists the same way you think of customers you have to treat them well or they won’t come back!  I certainly will not be making plans to return to Jamaica any time soon, if ever.

So, the Jamaicans we met, while trying to survive, are actually biting the hand that feeds.

And a further example of bad customer service was that of Advantage Car Rentals.  My husband had rented a car – 4 seater with a trunk big enough for 2 suitcases.  When we got to Ft. Lauderdale – remember we were over 7 hours late – they told us they only had a Fiat.  A Fiat?!  2 seater with a trunk that would hold one small case.  Insisted that’s what we had ordered.  My husband would never have booked such a thing.  We argued and they insisted but we were both so tired and frustrated that he didn’t look for his confirmation paper.  Cost an extra $100 to upgrade to the 4 seater we had booked.

Do not use this company!By the time we returned the car, we had found the confirmation paper and we tried again.  Nope, Romel Jean insisted, we had booked a Fiat – that despite the fact that we had a piece of paper which clearly said “economy car” not “sub-compact car” and “4 seater” not “2 seater”.  Not wanting to miss the 2nd flight of our trip, we demurred to deal with it later.  What made it worth it was the horror on Romel’s face when I leaned in and read his name out loud – “What do you want my name for?”  “Well clearly”, said I, “we want it so that when we complain about the car we will also complain about your customer service…or lack thereof.”   Then he tried to fight with me!

Customer service.  It all comes back to customer service.  If you’ve got good customer service, people will return and tell their friends about you.  If you’ve got lousy customer service – or no customer service – people will not return and will probably tell even more friends the “horror story” they experienced.

If you want better customer service for your business, think of The Virtual Alternative, where customer service is our expertise.

And it bears repeating…look at this leg room! Those are my knees in the foreground. Look how far away my carry on is!

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Filed under customer service, Restless Leg Syndrome, The Virtual Alternative, travel, Virtual Assistant

And the journey continues….by Liz Saunders

It’s now been 17 days since I took the B.C.  I had a meeting with Witch Keila on day 12 and she tells me that based on certain incidents over the first 12 days, it’s working.  For the record, despite my threat to Google B.C., I have restrained myself.

I mentioned in a previous post that I thought I noticed improvement in my itchy head and painful hand…fleeting, but there.  Well, apparently that’s an improvement and I can’t argue with that.

 

One of the most stunning things that happened was letting my brother know, after yelling at me for things I couldn’t have understood, that he was out of line.  Sounds like something so simple, doesn’t it?  But it’s not something I would have done 6 months ago…indeed, not sure I have ever done something like that in my life.  I’ve always been too worried about losing something that might be important rather than standing up for myself.   Had another similar incident on day 15 with another family member that I still can’t believe I did.

After a very stressful weekend, a condition I have flared up (not surprising) but what was extremely surprising was that it only lasted 36 hours!  Instead of a week!

So… little steps.

Then the other night, I went to bed at the usual time but at 12:30 I was awake…not because something was on my mind, not because I had to take Jaden to the bathroom but because I had full body twitchies!  Unfortunately, although Witch Keila told me I can continue to take the Calc. Phos. for arthritis pain, I am NOT allowed to take my Cuprum Metalicum for my RLS (or full body twitchies).  Oh my god, it was agony.  I tried my Mindfulness Meditation breathing, I tried putting an extra blanket on my lower legs (heat and weight).  After about 2 hours, I finally went back to sleep, so very tired the next day.  But I’m sure Witch Keila will see it as a good thing.   She should try it some day.

But if that’s part of my progress, then I guess I will just have to find a way to cope.

On another note, there must be some emotional change going on for the good.  I’ve always believed that you send out vibrations to the universe and if your vibrations are negative, good things don’t happen.  When my friend, Bob, took his life, within 6 months The Virtual Alternative was almost defunct.  I had only one client left and she was a very small but loyal client.  When I finally came out of my depression over Bob’s death, business picked up.  Lately, not only did I pick up a client from a colleague who couldn’t accommodate his needs (5 day a week phone service), then an organization that I started talking to about 2 months ago finally committed and we start working together next week, but on Saturday I got another enquiry because of a LinkedIn connection.   If this keeps up, my daughter Siobhan is also going to be very busy.

On a personal level, yesterday when I woke up, my first thought was about a situation about which I had only had negative thoughts for years and that thought was “hmmm maybe if things keep improving, this can be fixed too”.  First positive thought in …I can’t tell you how long.

Woot woot! as my daughter Olivia would say!  Oh and for the record, my scalp is starting to feel like a scalp!  Another Woot!

 

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B.C plus 3 by Liz Saunders

Wow, I did not sleep well Friday night.    Sometimes my Restless Leg Syndrome actually affects my back – don’t ask me how – and I end up with back twitchies.  Not sure if I was over tired or this has anything to do with B.C.  In any event, I slept on a golf ball for a while and it stopped.And I spoke too soon about my thumb.  Woke up this morning and first thing I was aware of…you guessed it, my thumb.  But so far, other than thumb and this crazy cold or maybe allergies…no major changes.

So, off we went to play golf at The Sands just outside Gravenhurst – Joe, daughter Siobhan and grandson Jaden.  Tempers were flaring by the time we were approaching the first green and I thought the day would be a disaster.  Things calmed down and the boys stopped butting heads but all I was really interested in what was to come later in the day.  Like a little kid on a car trip “are we there yet?”.

But first, I must bore you with some background information.   Last year, I took an art class through the TDSB continuing education program, in an attempt to get over various emotional injuries from the past.  I was having fun until one fateful night when the teacher (who really hadn’t taught me much) embarrassed me in front of a group of students and I walked out, never to return.

My friend, Wendie Donabie told her friend, Pat Fairhead about the disaster and Pat said to Wendie “bring her to me”.  So a few weeks ago, I drove to town from the cottage, picked up Wendie and we went to visit Pat.  I was SO nervous.   When Wendie and I got there, we had tea/coffee with Pat and chatted a bit.   Okay, I confess, I cried a bit too as I told my story.   Then we moved to Pat’s studio.  Next thing I knew, there was a blank piece of paper in front of me and I had a piece of conte in my hand and I had broken out in a complete body soaking sweat.  But, the result was some simple pictures, in media I had never tried before.  It was quite liberating as I had not touched paper, pencils or anything else since the disasterous class last fall.

What has this to do with yesterday you ask?   This weekend and last weekend have been the Muskoka Autumn Studio Tourand Pat had her studio open to the public.  Pat asked Wendie to ask me to come and help out for a couple of hours!  Quite an honour!  So yesterday afternoon, after a chilly visit to The Sands, I went and helped out at Pat Fairhead’s studio, followed by gin & tonic with two fascinating Muskoka artists.  

I even bought an original Fairhead!

A very nice way to spend a couple of hours on a fall afternoon.

Purple Haze

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YAY! We finally have an air date!

Finally an air date!  The series starts on W Network on April 7th at 8 p.m. and we’re going to be the 10th episode.  So, if the schedule goes according to plan, that means the RLS show will be on June 16th!  But don’t rely on my counting abilities.  Check out the rest of the series too.

Cheers

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Poison Ivy? Who’da thought?

Woke up Tuesday night/Wednesday morning back in July at 2:30 a.m. and thought oh no, here we go again.  Then I realized that I was awake because my back was killing me.  Tossed and turned for 2 hours and finally succumbed and took a Tylenol 3.

 

On Wednesday I had my last official appointment with Dr. Bryce and he stopped the filming mid scene and called to the front desk for some Rhus Tox.  Poison Ivy!  He wanted me to ingest poison ivy for the inflammation!  Go figure!  Well, sure enough after a couple of days, the pain in my back eased dramatically as the inflammation went down (the inflammation was proven by a urine test showing that my free radicals were nuts) and with only 1 more T3 tab.

 

But now to my last appointment.  I’ve been doing so well that Bryce took me off the Theanine, Fola Pro, Vinpo and Melatonin.  Yay!  I still have to do the “some pills on an empty stomach and some with food” but there were so many less pills.

 

So, Friday night (saw Bryce on Wednesday) everything was fine until Whammo…RLS episode.  But here’s the thing – I took a T3 for the drive to the cottage (back was still sore), an antihistamine when I got to the cottage – black flies attacked as I got out of the car, and then sin of sins, had wine with dinner.  Well guess what?  My body was screaming “lie down you stupid woman!”  As soon as I lay down and went to sleep, the twitchies stopped…go figure.

 

I think I had another minor event the following week, but it wasn’t memorable enough to remember it.

 

Then this Sunday happened.  This week, went to bed Sunday night and 3:30 a.m. Monday, there I was…awake.  Wide awake!  Well, I thought, what’s one night.  Not a big deal in the scheme of things.   Until 4:45 a.m. when I had a terrible episode of RLS.  Now that was after tossing and turning since 3:30.  I tried everything.  Breathing exercises, relaxation techniques…nothing worked.  But, it was one night.

 

Or so I thought.  Monday night I went to bed thinking, “well, tonight I’ll sleep after last night”.  And I did…until 3 a.m.  Then it was a repeat of the night before.  I guess one of the good things about being a virtual assistant is that at least, if I have to after a bad night, I can take the day easy.

 

Gotta talk to Dr. B.

 

L.

 

 

 

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It’s been a while and it’s almost over…

After my really bad weekend back in May, there just hasn’t been much to report.  There have been a few bouts of twitchies, but they are definitely few and far between.  Episodes Monday and Tuesday night about two weeks ago, but they were relatively mild.  Really nothing to report.  Which is great!

Until this week of course, and that wasn’t twitchies, it was back to “oh good, it’s 3 a.m. and I’m wide awake!”  Actually, I’m splitting the difference there, Tuesday night was 3:30 a.m. and Wednesday night it was 2:30 a.m.  But there was no slipping calmly back into sleep.  It was hours of tossing and turning and getting up and walking around.  Thank god last night was okay.  Man, I really don’t want to go back to no sleep, that would be cruel and unusual punishment.

So here it is, Friday the 4th of July (Happy Independence Day for our American friends), the project comes to an end next Wednesday with an day of filming and my last visit with Dr. Bryce and I’m worried.  During this project, I’ve been taking numerous supplements (see previous posts) as well as things like Liquid Melatonin.  Fortunately the melatonin isn’t expensive but the supplements are, so when the TV show stops paying for them, I stop taking them.   Naturally, I have concerns that I’m going to go right back to where I started: sleepless nights, uncontrollable legs.  My gastro-intestinal system has long since settled back into it’s old routine, and that’s while still on the supplements so what the heck will happen without them?

Good questions for Dr. Bryce next week.

L.

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